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Privacy and use of cookies on the fibraLink website

Corporación Menorquina de Cable S.A. is a registered company with Fiscal ID no. A07870710, at the address C/Deià, 2 - Planta baja - 07702 - Mahón (Islas Baleares) ('we', 'our'). We run ('the website'), and are therefore responsible for the processing of information facilitated and obtained via the website, which shall be included in our personal data files. In this Privacy Policy, 'you' refers to any person submitting information to our website.

1. Privacy and data protection

Data protection is a matter of trust, and your right to privacy is of maximum importance to us. To this end, we will only use your name and any other personal information in compliance with this Privacy Policy. We collect information for the sole purpose of carrying out business with you.

We'll store your information for the period as stipulated by law or until the objectives for its collection have been achieved.

2. Data collection

We can collect data of different types when we see that you want to make a request regarding a product on the Website.

We collect, store and process your data so that we can offer you our services and deal with your purchases on the Website and any possible subsequent claim.

We'll use the data provided to process your requests for information and offer you any services and information you want via the Website, or send you information (including any related to our products and services) so long as you state that you want us to contact you by email and offer you information related to other products or services. Please let us know if you do not want to receive marketing communications.

We may pass on your name and address to a third party for the purpose of delivering you your products (eg: courier or provider).

We will not share your personal data with third parties located outside the European Union.

3. Third parties and links

The Website may contain third party publicity or links to other sites. Remember that we are not held responsible for the privacy practices or content of these third parties or Websites, nor are we responsible for third parties to whom we pass on data in compliance with this Privacy Policy.

4. Use of Cookies

What is a cookie?

A cookie is a small amount of information stored in a website on users' computers.

Why do web pages use cookies?

Web pages have no memory. Users moving from one page to another are not recognised as the same user. Cookies allow the page to recognise browsers. Therefore, cookies are generally used to remember options chosen by users (such as their preferred language) or to recognise frequent visitors to the site.

Do all cookies have the same function?

No, different cookies are used for different purposes. Cookies can be differentiated through their function, duration and who stores them.

How does use cookies? users can enjoy an advanced and user-friendly website which automatically adapts to their needs and preferences. To this end, we use 3 types of cookies on our website:

  • Technical cookies: we use technical cookies to display our website, ensuring that it works correctly, for user registration purposes, to initiate a session and manage your purchases and reservations. These technical cookies are essential for proper functioning of the site.
  • Functional cookies: we also use functional cookies to remember your preferences such as your chosen language, and help you to browse our website in the easiest and fastest way. These functional cookies are not essential, but they enhance user experience.
  • Analytical cookies: we use analytical cookies to understand how our users use the website, detect what is working or not, optimise and enhance the site while ensuring that content is both interesting and relevant. The information that we collect relates to websites visited, referring and exit pages, platform type, date/time stamp and clickstream (mouse) data on specific pages, mouse movements, movement and the search words you use and the text that you write while browsing our site. This information is anonimous, as we only need it for statistical purposes.

For how long do stay active? uses various cookies, with different lifespans. The maximum lifespan we set in some of them is for 2 years (Google Analytics). All cookies can be deleted from browsers at any time.

How do I recognise cookies?

You can find the cookies in your browser configuration. These are the ones that we use:

Category Name Objective Duration *
Strictly necessary cookies (Cookies de primeras partes) Session These cookies are essential and allow users to browse the website and use all its functions. Session
Performance and analysis cookies (Cookies de terceras partes Google Analytics These cookies are used for analysis, research and statistics in order to enhance experience on the website. With cookies, the most relevant information can be shown to visitors. 2 years

*The duration is the amount of time that the cookie remains on your computer

Does use third party cookies?

Yes. We use Google Analytics and Google Webmaster Tools, services of Google, Inc. ('Google') who use cookies in order to carry out website analysis regarding users' methods of use of the Website. The information generated by cookies regarding your use of the Website (including your IP address) shall be transmitted and stored by Google on the United States Internet servers. Google will use this information to assess your use of the Website, collect activity reports of the Website for web operators and advertise other services related to the website's activity and Internet use. Google may also pass on this information to third parties as stipulated by law or when these third parties process the information in the name and on behalf of Google. Google will not be able to link your IP address to any other data stored by Google. You can reject the use of cookies by selecting the relevant settings on your browser. However, remember that if you modify these settings, you may not able to fully enjoy the function of the Website. Use of the Website implies consent to the processing of your data by Google, in the way and for the purposes previously set out.

Who has access to the information from cookies ?

Only and Google have access to the information from cookies

Does monitor my behaviour pattern online?

No. We do not follow your behaviour pattern beyond the website.

How can I manage my cookies?

If you go to the configuration on your browser (eg: Internet Explorer, Safari, Firefox, Chrome) you can configure which cookies you want to accept or reject. The cookies will be one in one place or another depending on the browser. You can locate it using the 'Help' function.

Bear in mind that if you do not accept certain cookies you will not be able to enjoy some of the functions on our website. In addition, opting out does not necessarily mean that you will stop receiving online ads or participating in market analysis. It just means that the network where you opt out from participating will not send you more ads adapted to your preferences and methods of use.

We assure you that the cookies we use do not contain any viruses or personal and private information.

For more information regarding how to delete them from your browser go to

4. Security

We implement correct technical security measures to prevent any unauthorised or illegal access of your data or the accidental loss, destruction or damage of this data. While collecting data through the Website, we obtain your personal data from a secure server. We use encrypted code processes with SSL protocol on our servers. Although we can't fully guarantee your security, this makes it difficult for hackers to decipher your data. We have physical and electronic guarantee procedures regarding the collection, storage and disclosure of your data. Our security procedures prompt occasional proof of identity requests before any disclosure of personal data. You are responsible for safeguarding your password and computer from non-authorised access.

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Corporación Menorquina de Cable S.A. (hereafter Fibralink) which conducts its activity through this website (, with address C/ Deià, 2 - Baixos 07702, Menorca, Balearic Islands Spain informs its clients regarding its Personal Data Policy in compliance with current legislation regarding this matter. FibraLink can modify this policy at its discretion provided it complies with current legislation.

User details

Users accept that the personal details provided by them, or those that may be provided at a later date to Fibralink, may be used for processing in a personal data file for statistical purposes.

FibraLink shall own and be accountable for any files for this purpose. The owner of the details shall have the right to access the automated files at any given time, also being able to rectify or cancel these details. To do this, owners of details must sent a signed letter to FibraLink's official address as shown at the top of this page, attaching a copy of their ID and address so that FibraLink can confirm acting on their request.

Details required by must be supplied for the purpose of carrying out the contracted service, and FibraLink can refuse to carry out this service if the interested party refuses to impart these details.

Users' consent for the processing and transfer of personal data can be revoked at any given time by sending a written communication to the manager of the files at the above address. This communication must be submitted by the owner of the data, supplying their address and a copy of their ID.

Why contract with us?

Own cable network

FibraLink, pioneers in optical fiber in the Balearics, the only local company with its own cable network in Menorca

Effective and stable speed

The speed that you contract with us is real and very stable, without interferences for both unloading and downloading. The distance from the base unit doesn't affect it

Free registration and installation

Totally free registration and installation in your home and includes the retention of your current telephone number

Customer service

We offer customer and breakdown report service via telephone, internet and our offices in Maó and Ferreries